Technology and an ever-increasing customer demand for convenience and outstanding customer service have led to the creation of innovative new ways designed to help restaurateurs keep up with that demand.
1. Online Ordering
Online ordering also allows customers to avoid long wait times on the phone and the tremendous frustration of having one’s call dropped. And it’s not just for traditional sit-down restaurants. McDonald’s, the fast food pioneer, has experienced considerable success with its free mobile ordering app. Offering the convenient, time-saving option of ordering online builds customer loyalty and increases sales.
2. Email Engagement