In a business landscape, especially where competition is tight, it is important to make your company stand out in as many ways as possible. One way to do that is by implementing a rewards scheme or loyalty program for your restaurant. Loyalty programs are a way for business owners to recognize customers’ purchasing behavior and increase the chances of them coming back through the use of rewards. Offering a free appetizer if they get 10 points is much more enticing than receiving nothing, especially if the choice lies between you and your competitor for their next meal.
If love isn't the answer then food definitely is...
With Valentine's Day approaching, most couples find that going out for dinner adds a hint of flavor to their relationship.
According to multiple reports, Americans spend approximately 3.7 Billion dollars on going out to eat. On top of that, as per an article done by Restaurant Business Online, "one-quarter of Americans will be sitting in restaurants on February 14, according to research from the National Restaurant Association (NRA)." Apparently, those who are going out plan to celebrate not only on the day of, but also on the weekends before and after!
Those are some big numbers... but how can you ensure that your restaurant is the first choice?
"Spending on food and entertainment options for a night out on the town are projected at $3.7 billion, followed by flowers ($2 billion), clothing ($1.9 billion) and candy ($1.8 billion)". (FoxBusiness)
Here are a few tips if you want your restaurant to do well this Valentine's Day:
As a restaurant owner or manager, your plate is full literally and figuratively. You need to make sure that the ambiance is right, that the staff is well-trained, and that your customers stay happy. On top of all that your to-do list consists of at least one million other things.
What are the two most important concerns that you should focus on?
Owning and managing a restaurant is HARD WORK, there’s no other way to look at it.
It is exhausting and restaurant owners are noted to work over 50 hours a week.
Whether it’s worrying about staffing, keeping up with inventory levels, ensuring customer satisfaction, or a host of other problems, restaurant owners are constantly on the move and constantly trying to increase their restaurant’s potential.
Because of this drive for growth and success, many owners do not have the time to run back and forth to the restaurant for every little thing that goes wrong, especially when they are trying to focus on other ways to improve.
They must make decisions while on the go and need a service that will help them do just that.
2019 marked the 10th consecutive year of record sales for the distilled spirits industry. While the influence of modern cocktail programs is not being tracked on a national scale, industry professionals are keenly aware that well-executed programs have a positive impact on an establishment's bottom line.
As the momentum behind craft cocktails continues to build, seeking opportunities to improve processes and standardize protocols can make these programs even more profitable. Here are four easy ways to do it:
Starting a new business is always a daunting task. When you decide to take that work all on yourself, however, the job becomes much, much bigger, leading to solopreneurs...
Yes and no.
It turns out that customer loyalty is an essential ingredient for any thriving business. Increase customer retention rates by…
Keeping any small business afloat is no simple task, especially when it comes to smaller bars. With unpredictable crowds, sales vary and fluctuate. The mid-week slump is real, and not just for larger bars.
But why isn’t your bar always full?
Factors varying from the seasons to the type of beers you serve determine how much volume your bar becomes. If you need ideas on how to increase sales volume for your bar, then you’ve discovered the right article.
Now, other than bringing in new customers, keep in mind that one of the best tactics is to retain existing customers, which you can read about on our other blog post!
Thankfully, there are always creative ways in which your bar can increases revenue. Here are five tips on how bars can increase traffic and sales during the not-so-happy hours of the week.
For many small businesses, figuring out the best approach to finding new customers and keeping the current ones can be a stressful task that must be repeated again each day.
Whether it’s through customer service, marketing, or making sure products and services are available to a wide range of clientele, getting your business into the hands of the right people can be a challenge that requires a lot of careful thought and budgeting. However, there’s plenty you can do with technology these days to boost your chances of success.
Every business has its own needs, but one thing is for sure: technology is always there to help. This is especially true when it comes to security. Restaurants have a specific set of needs, and typically, there are several technology options to consider for each. Here’s how to choose the most critical pieces of technology for your restaurant.
Starting a restaurant of your own may seem like a major undertaking, but these days, there are many more options available to entrepreneurs who want to make something of their own and be successful at it. Whether you want to create a mobile eatery with a food truck or buy a storefront to turn into the restaurant of your dreams, there are several things you can do to keep the costs down. It is crucial to think about the details, however, and to stay on a budget as you consider things like marketing and advertising or labor costs.
If you’re in the restaurant business, you know there’s simply no substitute for excellent customer service. Great customer service produces customer loyalty and fans happy to spread the word about your business. That’s as true of the restaurant business as it is of any industry.
Technology and an ever-increasing customer demand for convenience and outstanding customer service have led to the creation of innovative new ways designed to help restaurateurs keep up with that demand.
“Game changers that could redefine your restaurant”... That is one big statement, but we know that the points discussed below play a role in determining the success or failure of your restaurant.
As a restaurateur (or manager) it is easy to overlook the smaller-scaled details in your business because of the heavy load of work that comes with owning, managing and running a restaurant. However, ignoring those “secondary” tasks could result in undesired challenges and setbacks.
Can you guess what these “small-scaled” activities are? Well, let us give you a hint; they all tie back to ATMOSPHERE. Yes, you heard it, atmosphere and all its attributes are key players in the hospitality industry, and ignoring them could backfire.
Do you believe that a modern POS system will not add anything to your already successful business?
Well let me ask you this: As a restaurant owner or manager, have you ever found yourself wondering where all the money has gone?
Have you been in a situation where the numbers were not adding up?
Have you had days when incoming orders were significantly slower than other days?
Have you ever wondered why your customers were not finding convenience?
The list goes on…
Well-established and successful restaurant owners believe that their traditional way of doing business is the most convenient and a modern POS would not be of any benefit. We have put down a list of reasons as to why a cloud POS system will exceed your expectations increase your already successful restaurant's earnings.
Restaurant owners face a lot of financial challenges, from thin profit margins to negative online reviews. But there’s one big financial threat restaurant owners aren’t thinking about: cyber-security. In 2018, Chili’s, Dunkin’ Donuts, and Panera were among the restaurants hit with data breaches, and recent data shows restaurants and hospitality businesses are the most common target of cyber attacks.
Large restaurant chains can weather the high costs of a data breach, but small businesses don’t have the same luxury. That means prevention must be a top priority. Unfortunately, many restaurateurs don’t appreciate the importance of spending money on cyber-security or think they’re already doing enough to protect customer data. In truth, huge holes exist in the cyber-security practices of most restaurants.
If your restaurant still hasn’t made the addition of online ordering, it’s possible you may not yet see the immediate need. You haven’t been losing money, you’re gaining customers, and maybe you’re even doing pretty well overall.
But let’s face it, doing ‘pretty well’ isn’t the mindset that compelled you to seek success in this tough restaurant industry. No, you were determined to thrive; triumph; flourish!
And it’s with that in mind that you continue to seek greater efficiency, more loyal customers, happy staff, and ultimately, increased profits.
So, while your current system or way of doing things may be pretty good, don’t let complacency stand in the way of future success.
And if you’re still hesitant about making the jump for online ordering, consider the following ways that it can help to increase and foster your customers base, boost efficiency, and increase sales.
As I’m sure you may know, repeat customers are vital to the success of a restaurant. However, if you need a little convincing, check out these two stats:
Managing, and measuring productivity should be the number one priority of every business owner, especially in the hospitality industry where service is key. Paying attention to productivity levels will assist management in determining the success of the restaurant and whether or not changes are needed to help improve overall output. This article will cover a couple of ways your POS system can help boost productivity in your establishment and ultimately increase profits because, isn’t that always the goal?
Since this is the first blog post on the website, it's only natural to start with an introduction. Let's jump in!
Ordyx POS is a state-of-the-art restaurant, bar, nightclub, and hospitality point of sales solution. We were actually one of the first cloud-based point of sales system in the USA. This is something we are very proud of!
Our newest software, OrdyxOne is set to launch sometime in 2020, and will provide users with uniform interfaces, ease of use, high speed performance, and more all thanks to our in-house developers who created and designed a new way fro